Returns & Exchanges

ALL SALE ITEMS ARE FINAL!!!!!

WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.

 Return Policy:

  • Returns will be issued refunds in the form of a digital Gift Card
  • We must receive your return within 15 days of your order date to be eligible for a refund. 
  • Returns must be scent free, unworn, unwashed, with all tags attached. Please include your package slip with the return. 
  • Returns must be received within 15 calendar days of receiving your order (unless otherwise noted at purchase), at our location. Returns older than 15 days will be rejected, and you will be contacted to have them shipped back to you at your expense. 
  • Sale items are final and cannot be returned or exchanged. 
  •  If items are sent back past the return policy period, the customer is responsible for return postage.
  • Shipping charges are not refundable.
Where do I send my return to?

We will provide instruction on how to return your item via email once you contact us and we evaluate if our return and exchange policy is meet. Please start by emailing us at belmyaboutique@gmail.com. 

How will I receive my store credit? 

Expect an emailed E-Gift card within 3-5 business days of the delivery of your Return at our location.

Do we offer return labels?

We do not offer return labels but hope to as we grow in the future!

Can I make a return past the 15 day period for store credit?

Unfortunately we cannot accept clothing past the 15 day return policy for store credit. If items are returned past this period the customer will be required to pay a $6 shipping charge to have the items sent back.

FINAL SALE ITEMS: The following items are non-returnable. 
  • Any item purchased with promo codes NO EXCEPTIONS
  • All accessories
  • All hats
  • All masks
  • All jewelry
  • All intimates 
  • All sale items
If you return a non-returnable item the item will be disposed of or added to a donation pile. Store credit will not be issued. No exceptions.

Exchanges

If you wish to exchange your item for another size, you must return your unwanted item back to us. After we receive, inspect and approve your item, we will issue a store credit via E-Gift card. You may then place an order for the desired size using your store credit.


Defective Items

All defective merchandise must be reported within 5 days of receiving. Merchandise that has been washed cannot be accepted for store credit. You can report by emailing us at belmyaboutique@gmail.com.